Starting May 1st there will be some changes to NPI, NMI, and NSI translation requests. The following changes will apply:
- All NPI, NMI, and NSI OMM, Parts Manual, and Service Manual Module translations meeting the TIS Translations Policy requirements should be submitted using the following link, and will be funded by TIS: https://caterpillar.sharepoint.com/teams/SerInfo/SerInfoDiv
- Any requests that do not comply with the TIS Translation Policy should be submitted using the Cat Translations Services portal. These requests will require a BMS Charge Code and will be funded by the requesting organization. https://adsm.cat.com/en/globalmarketingbrand/creative-marketing-services/services/translations.html
For translations requesting TIS funding (Bullet 1), once your request has been submitted, it will be reviewed for approval. Once approved, we will forward the translations request for processing with the CTS team. While the TIS Translation Policy has not changed, it is attached below for reference.
TRANSLATION SERVICES
As a global leader with worldwide distribution, it is critical that we reach our customers, dealers, and co-workers where they live and in a language they can understand.
Caterpillar Translation Services is here to help you. As your trusted enterprise partner, we localize practically any content into over 70 languages. From legal and technical documents to marketing, video, web content, and more, we deliver the high velocity, high quality translations our business demands.
Please reach out to Translation_Request@cat.com for any assistance.